Return policy
At Bio Fitness , we want you to be 100% satisfied with your purchase. If something doesn't meet your expectations, we offer easy, hassle-free returns.
Conditions for Returns
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Returns must be requested within 30 days of receiving the order .
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The product must be unused, in its original packaging and in the same condition as it was received.
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Some items, such as personalized or hygiene products, are not eligible for returns.
Return Process
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Contact our team via [customer service email] with the order number and the reason for the return.
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We will send you instructions for shipping the product.
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Once the product has been received and inspected, we will process the refund or exchange as requested.
Return Costs
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In the event of returns due to defects or errors on our part, we will cover the shipping costs.
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If the return is due to a change of mind, the customer is responsible for shipping costs.